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How to contact Aupair World

There are various ways you can contact us.

Do you have any questions?

Our users often find an answer to their questions under the following sections:

• Au Pair A–Z: Our keyword index of related topics
• Visa & Regulations/Au Pair Programmes: Information about the different host countries
• Question of the Week: Replies to our users' current enquiries

You can find an overview about all topics on our sitemap or more specifically on our pages: for au pairs or for host families. You may also use our full-text search.

You have not yet found the information you need? You may contact our support team by using our online contact form:

Online contact form

Contacting us by using the online contact form is the best way for us to offer you the information concerning your enquiries. Simply fill in the fields below.

Office Hours:

Our support team is at your disposal:

• Monday to Friday from 8:00 a.m. to 1:00 p.m. CET
• Monday to Thursday from 2:00 p.m. to 6:30 p.m. CET

During these hours you can also reach us by phone: + 49 561 31 0561 - 17 or fax: +49 561 31 0561 - 39

Postal address:

a.n.d. Internet Services GmbH & Co. KG
Wolfsschlucht 27
D-34117 Kassel
Germany

Auf Deutsch: So erreichen Sie Aupair World
In English: How to contact Aupair World
En Français: Ainsi vous pouvez contacter Aupair World
In Italiano: Come mettervi in contatto con Aupair World:
In het Nederlands: Zo bereik je Aupair World